From sitting out in the sun to sleeping in past noon, long weekends and holidays are a wonderful escape. But when holidays are over, we get back to reality.
Returning from a break can be a real bummer: an excess of caffeine, one too many nights out, an avalanche of unread emails, and so on. With a packed working schedule, inner peace may seem impossible to achieve.
That’s why many people turn to Akoya Spa and their treatment for the much-needed pampering after a long working day.
Located on the 47th and 48th floor of Vinpearl Luxury at Landmark 81, Akoya Spa is a luxurious addition to your city life. The spa was inspired by the classic beauty of the Akoya Pearl, a traditional symbol of elegance and beauty. Akoya Spa is run by Mandara Spa, the world-renowned spa operator, originated from the spiritual island of Bali.
Chaja Kersten, Managing Director of Mandara Spa Asia, took Vietcetera on a tour to introduce the top spa services.
Could you tell us more about Mandara Spa’s establishment and how it’s operated?
Mandara Spa is a global spa development company, operating mostly in hotels, resorts, and on-board cruise ships. Mandara was founded in Bali, Indonesia in 1996. It was one of the pioneers in tropical Asian spa style, which focuses on natural products, tropical settings and open-air spa suites for couples.
Today, Mandara Spa operates among different markets, from elegant villas in luxurious boutique hotels to modern spa clubs in city hotels. Depending on the needs and expectations of the hotel’s manager and its clientele, each spa will have unique designs and services.
Mandara Spa opened its first spa in Vietnam in February 2018, followed by another 14 spa openings within one year. Today, we operate 15 spas across 5 cities in Vietnam: Ho Chi Minh City, Nha Trang, Da Nang, Hoi An and Phu Quoc.
What is Mandara Spa’s philosophy?
The Mandara Spa experience combines the beauty of Asian traditions with the modern spa techniques. With its roots in the spiritual island of Bali, Mandara embodies the philosophy of the ancient healing arts.
Unlike classic European spas that are often clinical and technical, Mandara values Asian centuries-old traditional health and beauty treatments. Asides traditional treatments from India, Thailand, and Indonesia, Mandara also offers some of the newest health and beauty trends.
We offer high-quality products, a beautiful surrounding, and premium treatments – all packaged in an ultimate spa experience.
Most of Mandara’s spas are resort-based. What inspires you to open Akoya Spa in an urban location?
After successfully operating 14 spas in high-end resorts in Vietnam, our cooperation with the Vinpearl group was taken to a whole new level.
We cooperated with Vinpearl to open a wellness center in their Vinpearl Luxury hotel located inside the Landmark 81 tower. It later became Akoya’s flagship spa in Ho Chi Minh City. Tucked away on the 47th and 48th floor, far above the hustle and bustle of Ho Chi Minh City, Akoya Spa with its unique ‘Bali in the sky’ concept was designed to be an ideal spot of relaxation.
Akoya Spa offers ten upscale treatment rooms, hair salon, nail bar, steam and sauna facilities, and a fitness center. Akoya Spa also has a swimming pool and a relaxing area overseeing panoramic views of Ho Chi Minh City.
For whom is Akoya Spa an ideal choice?
Akoya Spa is suitable for lifestyle and business travelers who visit District 2, a new urbanized area of Ho Chi Minh City. Akoya Spa at Vinpearl Luxury Landmark 81, has just launched its exclusive spa and gym membership programs with incredible benefits.
Additionally, we also target residents of the neighbouring areas. Akoya Spa offers gym and pool day passes which come along with a divine Balinese massage service. Perfect staycation for anyone living or visiting Ho Chi Minh City.
What makes Akoya Spa a distinctive wellness destination?
The distinguishing characteristics of Akoya Spa are consistently good services, well-designed treatments, and high standards of customer service. We appreciate and respect our guests, as well as paying attention to small details.
Besides a sense of generosity and hospitality, Akoya Spa at Vinpearl Luxury Landmark 81 is Ho Chi Minh City’s most exclusive Balinese themed spa. Akoya Spa offers high-quality treatments and products. The spa menu is also influenced by various cultures and traditions such as Bali, Hawaii, Japan, and Thailand.
Our signature treatments are our Balinese treatments, especially the Four Hand Massage and Warm Bamboo Massage. Besides Balinese treatments, we also offer traditional Vietnamese treatments, luxurious facial and body treatments by Thalgo, the French Marine Beauty Expert, as well as monthly specials and seasonal treatments.
How do you consistently deliver an outstanding experience?
Our trainers from Bali spend months guiding and directing Akoya Spa’s therapist team in Vietnam. All Akoya Spa therapists undergo a nine-week training program including theory and practice.
After this training program, we ensure that the therapists are qualified in all aspects including technical and customer service skills. Moreover, we always make sure that they are annually updated with new techniques and knowledge, so that our service standards are similar and consistent anywhere in Vietnam.
Additionally, Mandara Spa Asia assigns a dedicated team of professional Spa Managers, Spa Trainers and an Operation Managers to work with Akoya Spa in Vietnam. All our management team members have been trained at Mandara’s Training Center in Bali by the senior management team.