In the past months, healthcare has remained top of mind for the majority of the world’s population. The speed with which COVID-19 is spreading means the overstretched medical system and traditional healthcare solutions are no longer working. A visit to a major hospital could be an inadvertent cause of contagion.
To protect themselves and their loved ones, Vietnamese people are seeking out modern healthcare models. In response, Vietnam’s medical and healthcare industry has risen to the occasion with a roll-out of HealthTech solutions, smartphone-enabled applications and innovations that have kicked into high gear amid the COVID-19 outbreak.
O2O healthcare technologies and services that have emerged in the market are providing improved efficiency and convenience to the consumers. Some connect doctors with patients, while others offer online medicine delivery.
Here is a round-up of some of the leading companies in Vietnam’s fast-expanding HealthTech market offering healthcare and wellness solutions for the new reality.
Founded in 2011, Pharmacity is one of the first modern pharmacy/drugstore chains in Vietnam. Always putting their customers’ health and wellbeing first, Pharmacity has since been relentlessly pushing to improve their healthcare solutions.
Currently, Pharmacity has a network of 293 pharmacies spread across the major cities of Vietnam. In the near future, they are looking to expand the network across the country, aiming to become the best modern retail pharmacy that brings optimal experiences to their customers. Pharmacity is now launching an online medical service, providing a full range of medical products and medicines from around the world, including health and beauty products for the entire family.
During the COVID-19 pandemic, Pharmacity has a home-delivery guarantee of 60 minutes and is committed to not increase prices.
BuyMed is a medical technology startup founded in 2018. With a mission to maximize the potential of technology to solve medical problems quickly and efficiently, BuyMed’s e-commerce website thuocsi.vn and medical website thuocsi.vn specialize in healthcare and medicine distribution, respectively.
Not only is Buy Med at the forefront of health system development in Vietnam, but thanks to thuocsi.vn portal it is also modernizing and simplifying the pharmaceutical distribution industry in Vietnam and Southeast Asia — the market that is estimated to reach 8 billion USD in 2020.
According to BuyMed’s co-founder and COO Vuong Dinh Vu, thuocsi.vn is currently supplying medicine to more than 2,000 pharmacies and clinics across the country, mainly in southern Vietnam. This year, thuocsi.vn will start expanding into the Hanoi market, while also aiming to bring the total number of supplied pharmacies and clinics to 4,000 country-wide by June 2020.
As one of the pioneers of healthcare technology, Jio Health’s mission is to build trust in customers by offering high-quality solutions and professional services paired with high empathy and responsibility. Through Jio Health’s mobile app users can experience “safe, trustworthy and dedicated” services, including:
- Booking a doctor for a home visit or teleconsultation
- Requesting prescriptions and lab tests
- Shopping at Jio’s online pharmacy
- Receiving a free health consultation
- 24/7 management of electronic medical records.
In response to the appeal of the Party, the government of Vietnam and political organizations to join hands in preventing and controlling the spread of COVID-19, Jio Health has officially become a member of the program called “Businesses to join hands in preventing and fighting the COVID-19 pandemic” (Văn hóa doanh nghiệp chung tay phòng, chống dịch COVID-19) — for a healthy and safe Vietnam.
Jio Health is preparing to launch a free online consultation program on its app with healthcare specialists available 24/7. Also in the works are a series of online seminars on health and safety, as well as donating protective gear to doctors at major hospitals in Ho Chi Minh City.
After four years in operation, Doctor Anywhere (DA) has grown to become one of the largest HealthTech companies in Singapore. Available on both Google Play and Apple App Store, DA app, the company’s core product, is one of the most loved and used health apps in Singapore.
With the goal of optimizing customers’ health experience, DA has officially been present in Vietnam since mid-2019. The DA team has created a healthcare platform that fully meets the needs of not only the consumers, but also doctors and health facilities. DA operates under the motto “listening and understanding with devotion”.
Video consultation and medical delivery services are available 24/7 and the company is constantly tailoring their healthcare services to suit the customers’ changing lifestyles and needs.
Providing Vietnam’s first proactive healthcare services since 2014, eDoctor is a technology company aiming to build a comprehensive healthcare system through their mobile app eDoctor. Based on cutting-edge technology, eDoctor’s digital platform helps connect users and doctors easily, anytime and anywhere. Users can use the app for free health consultations, to receive trusted information about medicine and clinics, and for other health services.