#Hospitality Industry | Vietcetera

#Hospitality Industry

From Booking To Bedtime –  How Marriott Is Shaping The Future Of Travel With Technology

From Booking To Bedtime – How Marriott Is Shaping The Future Of Travel With Technology

While the travel market has been habitually referring to advanced technology as the ‘future of travel’, at Marriott, digitization already permeates every aspect of the business. We talk to Julie Purser, Vice President, Loyalty and Partnership, Asia Pacific at Marriott International to understand how the world’s largest hotel chain harnesses the power of AI and behavioral data to make complex recommendations.