Nestled at the edge of Hanoi's bustling city center, Pan Pacific Hanoi offers a haven that balances historical charm with modern comfort. Overlooking the picturesque West Lake and Red River, the hotel boasts 328 elegantly furnished rooms and suites, designed to provide a peaceful retreat amidst the city's dynamic rhythm.
On my usual visits to Hanoi, I stay in the Hoan Kiem Lake area, however a change was in the cards given the new change of leadership at the hotel, which recently welcomed its new General Manager Chirstoph Strahm.
Strahm’s joining of the team highlights the continuous position of the Pan Pacific. "Joining Pan Pacific was an intuitive choice; this hotel is not just a place to stay—it's an institution, an important part of Hanoi’s history as the capital and also as a hub for business and diplomatic travelers," he states. This sentiment captures his vision of blending high standards of hospitality with genuine, personalized guest experiences.
The hotel's facilities cater to both leisure and business travelers, offering a variety of amenities tailored to enhance every stay. The highlight for me was the generously-sized Pacific Club, offering sweeping views of the nearby lake, which provides exclusive services for club room or suite guests, including access to the Pacific Club Lounge, which offers complimentary beverages, afternoon tea, and evening refreshments.
For dining, Pan Pacific Hanoi features several options, notably, Ming Restaurant on level 2 is acclaimed for its Cantonese culinary delights and its dim sum buffet, which is among the best in the city. With its modern oriental design and private dining rooms that offer stunning city views, Ming is an exceptional choice for both corporate and social gatherings.
Leisurely amenities at Pan Pacific Hanoi are designed to rejuvenate and entertain. The fitness center is equipped with the latest equipment. The hotel also features a unique four-season swimming pool, often cited as the best city hotel pool in the city.
As a landmark of convenience and comfort in Hanoi, Pan Pacific ensures an exceptional stay with its blend of views, dining, and attention to guest comfort and convenience. Under Christoph Strahm's leadership, the hotel continues to be a premier choice for travelers seeking an immersive experience in the heart of Vietnam.