Oct 19, 2024Enterprise

Order Confirmed, Challenges Remain For Business Owners

In today’s volatile economy, small business owners must innovate in attracting customers and address post-order challenges, which impact both customer experience and business growth.
Cao Vy
Source: KBank

Source: KBank

Many believe that investing in equipment, products, and advertising is enough to achieve success. However, once customers have placed their orders or utilized services, businesses often encounter a series of unexpected problems.

One of the biggest challenges is processing payments, especially as more and more customers prefer cashless payment methods.

Ms. Ngô Thị Ngọc Hà, owner of Con Gà Mái restaurant, shared, “About 90% of my customers are office workers who prefer cashless payments. This requires the restaurant to always have electronic payment devices ready to ensure convenience and maintain competitiveness.”

Order Confirmation – The Start Of New Challenges

For businesses that are accustomed to cash transactions, transitioning to other payment methods can be challenging and may lead to various issues. Delayed transfers, credit card risks, and even counterfeit receipts can affect business operations.

These issues require business owners to spend additional time managing and reconciling transactions from multiple payment channels, leading to an increase in the administrative workload. Furthermore, hidden costs from electronic payment platforms can reduce profits, especially for new businesses, putting additional pressure on maintaining operations.

In the digital age, the demand for fast and convenient payment methods is increasing. Therefore, upgrading payment systems to ensure flexibility, convenience, security, and real-time management is a key factor in helping businesses operate efficiently and grow sustainably.

Mr. Lâm Quang Vinh, legal representative of Melyfood – Cơm niêu & cua Singapore, stated, “I am using KBank POS machines, which support various payment methods such as cards, transfers, and e-wallets, giving my customers more options.”

KBank’s Optimal Payment Solutions For Business Owners

KBank offers a comprehensive payment solution that fully meets the needs of business owners. The KBank MáyPOS accepts all payment methods, prints receipts, and even provides installment payment options, all with free installation and maintenance.

If business owners do not wish to invest in additional equipment, the KBank Tính Tiền app can turn any Android phone into a payment acceptance device without any hidden costs or registration fees.

Additionally, the KBank Merchant app supports employee management, order processing, and effective inventory tracking. These features help business owners save time and increase efficiency.

Moreover, the K PLUS BIZ Vietnam app simplifies financial management, controls transactions, and issues real-time electronic receipts, providing business owners with a clearer overview of their financial situation.

Exclusive Promotions From KBank

New customers using the KBank MáyPOS or KBank Tính Tiền app will enjoy a 0% MDR (merchant discount rate) for the first 60 days. There are no deposit, installation, or rental fees.

The promotion runs from September 4 to October 31, 2024, with the installation deadline extending to November 30, 2024. This is a fantastic opportunity for business owners to experience KBank’s high-quality services without worrying about hidden costs.

For more information, please visit the website here.


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