A Closer Look At NAB Vietnam’s Strategic Direction With Howard Silby

The General Director of National Australia Bank Vietnam shared his insights on the company’s strategic vision and commitment to excellence in Vietnam’s dynamic market.
Khanh Vu
Howard Silby, General Director of National Australia Bank (NAB) Vietnam | Source: Khoa Nguyen for Vietcetera

Howard Silby, General Director of National Australia Bank (NAB) Vietnam | Source: Khoa Nguyen for Vietcetera

Listen and subscribe to “Vietnam Innovators” in English: Apple Podcasts | Spotify | Google Podcasts | YouTube.

Listen and subscribe to “Vietnam Innovators” in Vietnamese: Apple Podcasts | Spotify | Google Podcasts | YouTube.

In the latest episode of the Vietnam Innovators podcast hosted by Hao Tran, Howard Silby, General Director of National Australia Bank (NAB) Vietnam, provided valuable insights into the rationale behind NAB’s decision to establish its IT operations in Vietnam.

Howard emphasized the strategic importance of Vietnam due to its robust talent pool, citing the annual influx of over 50,000 IT graduates as a key factor in NAB’s decision-making process. This move addressed the talent shortage faced by NAB in New Zealand, highlighting Vietnam’s significance as a prime location for IT operations.

During the discussion, the General Director also outlined NAB’s achievements in Vietnam over the past four years, including advancements in user interface development and successful implementation of new registration processes. These milestones underscored Vietnam’s suitability as a hub for NAB’s innovative initiatives.

Furthermore, Howard highlighted NAB’s commitment to consistency in the workplace experience across different locations. He emphasized the importance of strategic positioning and the presence of skilled professionals in driving NAB’s operations forward in Vietnam.

Throughout the conversation, he underscored NAB’s dedication to fostering a flexible work environment, exemplified by exceptional office designs and a focus on diversity. These initiatives contribute to NAB’s goal of being a leading employer in the technology sector.

Howard also discussed the importance of balancing technology and human resources within NAB, emphasizing the company’s investment in workforce development and social responsibility initiatives.

Watch the full episode here


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